FAQs

We Have Answers!

If you can’t find what you’re looking for, please contact us. We’re here to help!

Our Move FAQs

Simply log into your Laketown Rock account to purchase camping online, or call 1-855-486-4776

Sorry to hear you are going to miss out on an epic weekend of amazing music. As stated on our website and at the time of purchase, we do not offer refunds.

General FAQs

Festival Hours

Thursday – May 18th, 2017

  • Early Camp Check-in
    • 5pm – 9pm

*Please note: You must purchase a Thursday – Early Camping Check-in pass to enter the campgrounds before general camp check-in on Friday, May 19th at 12pm. One early check-in pass is required per campsite.

 

Friday – May 19th, 2017

  • Box Office Hours
    • 12pm (Noon) – 10pm
  • Camp Check-in
    • 12pm (Noon) – 10pm
  • Venue Hours
    • 12pm in General Admission (all ticket holders welcome) – Last Act
    • 4pm in VIP and The Island’s Rock Pit – Last Act

 

Saturday – May 20th, 2017

  • Box Office Hours
    • 12pm (Noon) – 10pm
  • Camp Check-in
    • 12pm (Noon) – 9pm
  • Venue Hours
    • 12pm in General Admission (all ticket holders welcome) – Last Act
    • 4pm in VIP and The Island’s Rock Pit – Last Act

 

Sunday – May 21st, 2017

  • Box Office Hours
    • 12pm (Noon) – 10pm
  • Venue Hours
    • 12pm in General Admission (all ticket holders welcome) – Last Act
    • 4pm in VIP and The Island’s Rock Pit – Last Act

 

 

Laketown Rock is a family friendly event and we provide FREE admission to the General Admission area for kids 12 and under with a paying adult.  All you have to do is add the $0 item to your cart.

In the Island’s Rock Pit and VIP areas they will require their own full price ticket.

Yes. The safety of our patrons is of the utmost importance to us. Look for the First Aid station beside the festival entrance gate.

Head straight on over to Guest Services where our Lost & Found is located. We have great volunteers there who will do their best to reunite you with anything you’ve lost.

Please tell us about your business and your products by filling out a VENDOR APPLICATION. Previous vendors are given first consideration and we limit the number of booths selling the same items so our patrons can have a variety of options.

Over the last 16 years Laketown Rock has given back well over $750,000.00 to a variety of local charities, non-profit groups, sports teams and school groups. To learn more, please visit the Benevolence Fund section of our website HERE.

Yes, you can put your blanket or chair down anywhere in the General Admission area and within the designated area in The Island’s Rock Pit. Please remove chairs, blankets and all personal belongings at the end of each night. Chairs with umbrellas/awnings/footrests (including “zero gravity” chairs) are not be permitted and should be left at home or in your campsite

A small personal sized cooler for food is permitted. No outside liquids of any kind are permitted onsite. Remember all bags, coolers, backpacks, lawn chairs and baby strollers (trust us, you’d be surprised!) are subject to a security search. Please feel free to bring a refillable drink container (no glass or metal) to use at our water filling station.

You can use your credit and debit cards at the ATM’s located throughout the site. Unfortunately vendors won’t be set up to take credit and debit cards.

Yes. There is cell phone reception on site.

Yes.

Click HERE to go to the shuttle service page.

We have expanded our parking be closer to your camping area and include DAY PARKING. We also have Carpool incentives! Stay tuned for more info.

The ticket gate opens at noon each day. The busiest times have historically been 5pm – 7pm on Thursday and between 4pm – 8pm Friday Saturday and Sunday. Our staff and volunteers will do their best to get you in as quickly as possible.

Immediate ejection for excessive noise, vulgarity, violence and garbage on campsite.

Ticket FAQs

Single day general admission, reserved seating and VIP tickets are available online and can be upgraded at anytime. Please note single day ticket holders will not be allowed to enter the campgrounds unless a Visitor Pass is purchased. Be sure to sign up for the Laketown Rock Newsletter to stay up-to-date with all our announcements and ticket news!

Shuttle Service FAQs

Click HERE to visit the Shuttle Service page